Up to three grades, published for anyone to read.
Judgements are published on GOV.UK. Residents, lenders, partners and the press can all see them.
Consumer grade
How well the landlord delivers the outcomes of the four consumer standards. Given after an inspection, to housing associations and councils.
Governance grade
Whether the board runs the organisation well, manages risk and follows the rules. Housing associations and other private registered providers only.
Viability grade
Whether the organisation is financially sound and can cope with reasonable stress. Private registered providers only.
What the consumer grades mean.
Delivering the outcomes
The landlord is delivering the outcomes of the consumer standards.
Some weaknesses
Some weaknesses, and improvement is needed.
Serious failings
Significant improvement is needed.
Very serious failings
Fundamental changes are needed.
Grades 1 and 2 are compliant. Grades 3 and 4 are non-compliant and usually lead to regulatory action.
From inspection to published judgement.
Inspection or review
The regulator inspects against the consumer standards, or reviews governance and finances.
Evidence tested
Documents, data, interviews and reality checks show whether policy matches practice.
Findings discussed
The regulator talks the findings through with the landlord before publishing.
Judgement published
Grades and the reasons for them go on GOV.UK.
Follow-up
A C3 or C4 usually means an agreed improvement plan, close monitoring and possible enforcement.
What it means for residents
- A public, independent view of how well their landlord is doing
- Pressure on landlords with poor grades to fix problems quickly
What it means for your organisation
- Your grade affects reputation, lender confidence and partnerships
- A poor grade brings closer oversight and possible enforcement
- Your board is expected to have known about any weaknesses already
Know your likely judgement before it’s published.
Most landlords only find out where they stand when the judgement is published, and by then it’s public.
A live predicted consumer grade, built from your evidence against every expectation, with the gaps ranked by their effect on the grade.
A landlord sees Tenancy pulling its predicted grade to C2 six months before inspection, closes the gaps and goes in with a clear story for the board.
Regulatory judgements: common questions
Where are social housing regulatory judgements published?
On GOV.UK, in the Regulator of Social Housing’s list of regulatory judgements and notices.
What’s the difference between a regulatory judgement and a regulatory notice?
A judgement gives grades for a landlord. A regulatory notice is published when a landlord has breached a standard but isn’t graded, and sets out the issue and what is being done about it.
Do councils get a regulatory judgement?
Yes. After an inspection, a council landlord receives a consumer grade from C1 to C4. Councils do not get governance or viability grades.
See your predicted grade.
Book a 30-minute walkthrough and see how Be Assured predicts your consumer grade from your evidence.